How To Report a Repair

Repairs can be reported the the Association in the following ways:Maintenance

By clicking the following link (Non emergency repairs only):

By person in our office

By phoning our office on 01236 457948

By e-mail to (Non emergency repairs only)

Using the report a repair section on our website (Non emergency repairs only)

Outwith office hours and during public holidays repairs emergency repairs only should be reported the folloing numbers:

RODGERS & JOHNSON 0800 999 2520

JAMES FREW  01294 468113 (for gas heating repairs)

Gas escapes should be reported immediately to the National Gas Emergency Service on 0800 111 999

Please note that ONLY emergency repairs should be called out of hours, any abuse of this service may result in you being recharged. If your repair is not an emergency please contact the office during office hours.

The timescale for carrying out repairs is as follows:

Emergency - 6 hours

Urgent - 3 days

Routine - 10 days